Attendant care explained
What attendant care and post acute support cover, who qualifies, and how it is arranged.
Attendant care is help at home with the everyday things an injury can make hard. The TAC describes attendant care and post acute support as services that help you at home with things like showering, dressing and moving about. It is different from clinical treatment: the point is practical daily support, not therapy on its own.
What it can include
In practice attendant care can cover personal care such as showering, dressing and help getting around; daily living tasks such as banking and shopping; help getting out and accessing the community; and support for therapy the treating team has recommended. It can be daytime or overnight depending on what you need, and the TAC notes it is usually a longer-term support rather than a one-off.
Who qualifies and how it starts
Attendant care usually starts with a recommendation. Your doctor or treating team identifies that you need help with personal care and everyday living after the accident, and a Review of Capabilities assessment may be completed and sent to the TAC to work out the level of support.
One rule matters when you are choosing: the TAC says your attendant care provider must be registered with it before they can provide these services. Every provider in this directory is drawn from the TAC's own published attendant care provider list for that reason.
Sources
Transport Accident Commission, "Attendant care" and "Attendant care provider list", tac.vic.gov.au. Checked July 2026.
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Related guides
- Getting treatment approved by the TAC When you need TAC approval, the Treatment and Recovery Plan, and the Clinical Framework it is judged against.
- How to choose a TAC provider The checks worth doing before you commit to an attendant care provider.
- The first 90 days: treatment you can get without TAC approval The services the TAC can pay for in the first 90 days after a transport accident, with no prior approval needed.